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Maintenance

Infrastructure Upgrade Maintenance (myHostonic) #INUA10094

Sep 10 at 06:32am BST  –  Sep 11 at 01:10am BST

Resolved
Sep 10 at 06:32am BST

We want to inform you that myHostonic (myHostonic.com) will be temporarily inaccessible and / or may vary in loading times from 10th September at 06:32PM (BST) until 11th September 01:10 AM (BST) as we roll out our newly redesigned website.

During this time, you may not be able to access your account at times or make any changes; however, please rest assured that your service will remain unaffected, and you can still access it via your dedicated Control Panels.

Once the new myHostonic is live, full access to your myHostonic account will be restored.

The new myHostonic will feature a redefined and fluent interface, making navigation easier and more intuitive. Additionally, we are excited to introduce a range of new tools that will enhance your experience with us.

Once the new myHostonic is live, we will begin work on redesigning Hostonic (Hostonic.co.uk) to coincide with myHostonic, ensuring a streamlined design across our platforms.

We cannot wait for you to see what we've accomplished!

We sincerely apologise for any inconvenience this may cause. You will receive an update once myHostonic is back online.

Please note that Hostonic.co.uk will remain accessible during this time, and, again, your service will not be affected. We kindly ask you to limit your contact to our Customer Experience Team during this period, as we will not be able to assist with account-related queries during the upgrade to myHostonic.

Thank you for your understanding and support.

Best regards,
Rory W.
Customer Experience Manager