Back to overview
Maintenance

Infrastructure Upgrade Maintenance (myHostonic) #INUA31084)

Aug 31 at 05:10pm BST  –  Aug 31 at 06:31pm BST

Resolved
Aug 31 at 05:10pm BST

We want to inform you that myHostonic (myHostonic.com) will be temporarily inaccessible from 31st August at 5:10 PM (BST) until 6:30 PM (BST) as we roll out our newly redesigned website. During this time, you will not be able to access your account or make any changes; however, please rest assured that your service will remain unaffected, and you can still access it via your dedicated Control Panels.

The new myHostonic will feature a redefined and fluent interface, making navigation easier and more intuitive. Additionally, we are excited to introduce a range of new tools that will enhance your experience with us.

Once the new myHostonic is live, we will begin work on redesigning Hostonic (Hostonic.co.uk) to coincide with myHostonic, ensuring a streamlined design across our platforms.

We cannot wait for you to see what we've accomplished!

We sincerely apologise for any inconvenience this may cause. You will receive an update once myHostonic is back online.

Please note that Hostonic.co.uk will remain accessible during this time, and, again, your service will not be affected. We kindly ask you to limit your contact to our Customer Experience Team during this period, as we will not be able to assist with account-related queries during the upgrade to myHostonic.

Thank you for your understanding and support.

Best regards,
Rory W.
Customer Experience Manager